ABOUT US


 

 

 

 


The Tabletops Company began as Network Pattern Matching in 1995 and was originally based in Valdosta, Georgia. Today we operate as Tabletops Etc. We're a bit different than most sites you may have visited. We're a store, to be sure, but the merchandise sold on this site is sold on the behalf of more than 700 professional tableware dealers, all of whom have agreed to strict quality and customer satisfaction policies. So in a way, we're like eBay, bringing you the widest selection of new and discontinued tableware on the web. But we're fundamentally different from eBay in that we guarantee every sale and every customer's satisfaction, and maintain very high dealer standards. You could say that we're selection backed by a promise - and we mean it!.

Over our history, we've been guided by a number of core principles:

Complete Customer Satisfaction. Selling tableware is sometimes very challenging, with pattern identification difficulties, breakage, etc. Our goal has always been to make purchasing tableware as painless and enjoyable as possible. While many companies distance themselves from "The Customer is Always Right" philosophy, we don't. We will do whatever it takes to make every interaction you have with our company completely satisfying.

Commitment to Quality. Unlike other e-commerce sites, we don't ask you to maintain the quality of our dealers. Instead, we maintain an internal rating for every dealer who works with us - a rating you help create - and we eliminate any dealer who does not perform up to our high standards.

Total Customer Privacy. We don't sell email addresses - we sell tableware. We have no relationships with marketing companies or any other third party with whom we have ever or would share your personal information. Your privacy is guaranteed with Tabletops Etc.

Technical Excellence. We strive to maintain a useful, secure website that provides all of the technical advantages offered by the latest improvements, but in a way that's stable and accessible for as many people as possible.

These values have served us well so far, helping us to become one of the most visited e-commerce sites on the Internet. We hope you have enjoyed your interaction with our company, and if you have any comments for how we can improve please let us know.

Thanks for visiting Tabletops Etc!

 

 

BROWSE: CHINA | FLATWARE | GLASSWARE
TOOLS: YOUR TABLETOP | ORDER TRACKING
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DEALERS: DEALER LOGIN

COPYRIGHT © 1996 - 2009 THE TABLETOPS COMPANY. ALL RIGHTS RESERVED.